Overview
At Glynn Jewels & Crystals, we are committed to delivering your orders safely, securely, and on time. This Shipping & Delivery Policy outlines our shipping process, delivery timelines, and important information regarding order fulfillment.
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been processed and shipped, you will receive a shipping confirmation email or message containing tracking details.
Delivery Timeline
Estimated delivery timelines are as follows:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 Business Days |
| Tier 2 & Tier 3 Cities | 4–7 Business Days |
| Remote Locations | 7–10 Business Days |
Please note that delivery times are estimates and may vary depending on courier availability and location.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
From time to time, Glynn may offer free shipping promotions on selected orders or order values.
Order Tracking
Once your order has been dispatched, you will receive tracking information via email, SMS, or WhatsApp (where applicable).
You can use the provided tracking number to monitor your shipment’s progress.
Delivery Attempts
Our delivery partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related issues, additional shipping charges may apply for re-delivery.
Address Accuracy
Customers are responsible for providing accurate shipping information during checkout.
Glynn Jewels & Crystals will not be responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details.
Delayed Deliveries
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Transportation disruptions
- Courier service issues
- Government restrictions or regulations
In such cases, we appreciate your patience and understanding.
Lost or Damaged Shipments
If your package arrives damaged or appears to have been tampered with, please contact us within 48 hours of delivery and provide photographs of the package and product.
In the event of a lost shipment confirmed by the courier partner, our support team will assist in resolving the issue as quickly as possible.
International Shipping
Currently, international shipping availability may vary depending on the destination country.
Additional customs duties, taxes, and import fees imposed by the destination country are the responsibility of the customer.
Order Cancellation Before Shipment
Orders may be cancelled before dispatch by contacting our customer support team.
Once an order has been shipped, cancellation requests may no longer be possible and will be subject to our Return & Exchange Policy.
Contact Us
For any shipping-related questions or assistance, please contact our customer support team through our Contact Us page.
Last Updated: June 2026
