Frequently Asked Questions

Is your jewellery made from real silver?

Yes, our jewellery is crafted using premium quality materials, including sterling silver collections.

Is the jewellery suitable for sensitive skin?

Yes, our products are designed to be comfortable and skin-friendly.

Do you offer gift packaging?

Yes, all Glynn orders are beautifully packaged and perfect for gifting.

How long does shipping take?

Most orders are delivered within 3–7 business days depending on location.

How can I track my order?

Tracking details are shared once your order has been dispatched.

Can I exchange my order?

Yes, eligible products can be exchanged according to our Return & Exchange Policy.

How do I care for my jewellery?

Store jewellery in a dry place and avoid exposure to water, perfumes, and harsh chemicals.

How can I contact customer support?

You can reach us through our Contact Us page or email our support team.