Need Help With a Return or Exchange?

We want you to love every purchase from Glynn. If you’re not completely satisfied with your order, our team is here to help.

You may request a return or exchange for eligible products within 7 days of delivery, subject to our Return & Exchange Policy.


Eligible Reasons

  • Damaged Product Received
  • Defective Product Received
  • Wrong Item Delivered
  • Missing Item in Order

Return & Exchange Conditions

To qualify for a return or exchange, products must:

  • Be unused and unworn.
  • Be returned in original packaging.
  • Include all tags, certificates, and accessories.
  • Be reported within 7 days of delivery.

How It Works

Step 1

Submit your return or exchange request.

Step 2

Provide your order number and relevant product images.

Step 3

Our team will review your request and provide further instructions.

Step 4

Once approved, the replacement or refund process will be initiated.


Refund Timeline

Approved refunds are typically processed within 7–10 business days after the returned product has been received and inspected.


Need Assistance?

For return or exchange support, please contact our customer service team.

Email: support@glynnjewels.com

Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

We’re committed to making your shopping experience smooth, secure, and worry-free.